During this challenging time, our message to the community is clear and unwavering: PROP remains steadfast in our commitment to serving our neighbors. What is changing is how we deliver services — not whether the support is available.
Neighbors can continue to access food, and we are proactively preparing for the housing needs we know will increase in the coming weeks. Our team is taking thoughtful, deliberate steps now to ensure continuity of care while protecting the dignity, privacy, and safety of the people we serve.
To support this, PROP is adapting service delivery in client-directed ways. Clients may designate a trusted individual to pick up food on their behalf, ensuring uninterrupted access even if they are unable to visit in person. We are working with clients who are unable to identify a trusted proxy to pick up their groceries. This approach is intentionally designed to center client choice, comfort, and confidentiality.
We are also deeply aware that housing stability is at immediate risk for many families. Demand for emergency rent and utility assistance is expected to rise quickly. We encourage anyone who anticipates needing support to reach out as early as possible so we can explore available resources and provide guidance before a crisis escalates.
Food is a basic human need, and meeting that need on a community-wide scale requires more than good intentions. PROP operates a robust, highly coordinated food-distribution system — one built on trained staff, safety standards, logistics, and the capacity to serve at scale. This infrastructure ensures families receive consistent, dignified, and reliable access to food.
We are deeply grateful for the community’s desire to support our neighbors. Meeting rising needs requires a coordinated, established, yet adaptable system. PROP’s existing infrastructure can be amplified through coordinated community partnership. Financial contributions, donated food, and volunteering at one‑time events all directly reinforce our ability to respond swiftly and responsibly. These collective efforts ensure we can continue providing dependable, dignified care during a time when many families need us most.
PROP’s long-established systems exist precisely for moments like this — to ensure no family is left navigating uncertainty alone.
For more than 55 years, PROP has served as an essential resource for Eden Prairie, Chanhassen, and our surrounding communities. In moments of uncertainty, our role is not just to respond — but to lead with clarity, compassion, and stability. We remain steadfast in our promise to show up for our neighbors with transparency, care, and thoughtful support.